Connect HubSpot with Timetics AI to automatically create or update HubSpot contacts when a booking is confirmed.
What this integration does
After connecting HubSpot, every confirmed booking in Timetics AI will sync the guest as a HubSpot contact.
If the guest email is new, Timetics AI creates a new contact.
If the email already exists, Timetics AI updates the existing contact.
Synced details:
| Timetics AI field | HubSpot property |
|---|---|
| Guest email | |
| Guest first name | First name |
| Guest last name | Last name |
Note: This is a one-way sync. Timetics AI sends booking data to HubSpot. It does not pull data from HubSpot.
Before you start
Make sure you have:
- A HubSpot account
- Permission to install apps in HubSpot
- Permission to manage integrations in Timetics AI
How to connect HubSpot
- Go to Integrations in Timetics AI.
- Find the HubSpot card.
- Click Connect.
- Sign in to HubSpot.
- Choose your HubSpot account.
- Review the permissions and click Connect app.
- You will return to Timetics AI, and the HubSpot card will show Connected.
Your confirmed bookings will now sync with HubSpot automatically.
Test the integration
- Create a test booking in Timetics AI.
- Make sure the booking status is Confirmed.
- Open HubSpot and go to Contacts.
- Check if the guest contact was created or updated.
It may take a few moments to appear in HubSpot.
Disconnect HubSpot
To stop the sync:
- Go to Integrations → HubSpot in Timetics AI.
- Open the HubSpot details page.
- Click Disconnect.
Existing HubSpot contacts will not be deleted. Only future bookings will stop syncing.
FAQs
Will it create duplicate contacts?
No. Contacts are matched by email address.
Does it sync old bookings?
No. Only bookings confirmed after connecting HubSpot will sync.
Which bookings are synced?
Only confirmed bookings are synced. Pending or cancelled bookings are not synced.
Can each team member connect their own HubSpot account?
No. HubSpot is connected at the workspace level. One Timetics AI workspace can connect to one HubSpot account.
Troubleshooting
Contact not showing in HubSpot?
- Make sure the booking is confirmed.
- Wait a few moments and refresh HubSpot.
- Check if HubSpot still shows as connected in Timetics AI.
Seeing an app review notice in HubSpot?
This means the Timetics AI app is not yet listed publicly on the HubSpot App Marketplace. You can still continue if the app shows as Timetics AI by timetics.ai.
Need help? Contact the Timetics AI support team.