{"id":2612,"date":"2026-07-06T11:58:15","date_gmt":"2026-07-06T11:58:15","guid":{"rendered":"https:\/\/timetics.ai\/docs\/docs\/timetics-ai\/agency-account\/how-agency-account-works-in-timetics-ai\/"},"modified":"2026-08-18T16:45:47","modified_gmt":"2026-08-18T10:45:47","slug":"how-agency-account-works-in-timetics-ai","status":"publish","type":"docs","link":"https:\/\/timetics.ai\/docs\/how-agency-account-works-in-timetics-ai\/","title":{"rendered":"How Agency Account Work in Timetics AI?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The <strong>Agency Account System<\/strong> allows agencies to purchase workspace packages and manage multiple client or team workspaces from one dashboard. You can create, assign, claim, and manage workspaces while tracking available workspace capacity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This guide covers purchasing workspace slots, assigning workspaces, claiming existing workspaces, and managing them from the Agency dashboard.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Follow the video below for a complete step-by-step walkthrough.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Manage Multiple Brands &amp; Clients in One Place | Agency Dashboard\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/X0sSP4_3xgE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Key Functionality<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manage multiple client workspaces from one Agency dashboard.<\/li>\n\n\n\n<li>Purchase and assign workspace slots through Agency packages.<\/li>\n\n\n\n<li>Create, claim, and manage client workspaces.<\/li>\n\n\n\n<li>Track available workspace capacity through the active contract.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Prerequisites<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Active <strong>Timetics AI<\/strong> account.<\/li>\n\n\n\n<li>Enabled <strong>Agency Account<\/strong>.<\/li>\n\n\n\n<li>Active Agency package with available workspace slots.<\/li>\n\n\n\n<li>Access to the <strong>Agency<\/strong> dashboard.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> Each package has a fixed workspace limit. Additional capacity is required when all slots are used. The agency owner can change the primary workspace at any time.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">Step-by-Step Instructions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. Access the Agency Dashboard<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Go to the <strong>Agency<\/strong> shortcut from your dashboard, or open <strong>Profile Image \u2192 Agency<\/strong>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> The Agency Dashboard requires an active Agency Plan.<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1339\" height=\"601\" src=\"https:\/\/timetics.ai\/docs\/wp-content\/uploads\/2026\/07\/ttai_agency_account.png\" alt=\"\" class=\"wp-image-2809\" srcset=\"https:\/\/timetics.ai\/docs\/wp-content\/uploads\/2026\/07\/ttai_agency_account.png 1339w, https:\/\/timetics.ai\/docs\/wp-content\/uploads\/2026\/07\/ttai_agency_account-300x135.png 300w, https:\/\/timetics.ai\/docs\/wp-content\/uploads\/2026\/07\/ttai_agency_account-1024x460.png 1024w, https:\/\/timetics.ai\/docs\/wp-content\/uploads\/2026\/07\/ttai_agency_account-768x345.png 768w\" sizes=\"auto, (max-width: 1339px) 100vw, 1339px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">2. Assign a Client Workspace<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Go to <strong>Agency \u2192 Workspace \u2192 Assign Agency Workspace<\/strong>, then:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Select an <strong>Available Package<\/strong>.<\/li>\n\n\n\n<li>Choose <strong>Existing Workspace<\/strong> or <strong>Create Workspace<\/strong>.<\/li>\n\n\n\n<li>For an existing workspace, enter the client&#8217;s <strong><a href=\"https:\/\/timetics.ai\/docs\/where-to-find-your-workspace-handle-in-timetics-ai\/\">Workspace Handle<\/a><\/strong>.<\/li>\n\n\n\n<li>For a new workspace, enter the <strong>Username, Email, Password,<\/strong> and <strong>Workspace Name<\/strong>.<\/li>\n\n\n\n<li>Complete the process to assign the Agency license.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1346\" height=\"608\" src=\"https:\/\/timetics.ai\/docs\/wp-content\/uploads\/2026\/07\/ttai_agency_account_workspace.png\" alt=\"\" class=\"wp-image-2810\" srcset=\"https:\/\/timetics.ai\/docs\/wp-content\/uploads\/2026\/07\/ttai_agency_account_workspace.png 1346w, https:\/\/timetics.ai\/docs\/wp-content\/uploads\/2026\/07\/ttai_agency_account_workspace-300x136.png 300w, https:\/\/timetics.ai\/docs\/wp-content\/uploads\/2026\/07\/ttai_agency_account_workspace-1024x463.png 1024w, https:\/\/timetics.ai\/docs\/wp-content\/uploads\/2026\/07\/ttai_agency_account_workspace-768x347.png 768w\" sizes=\"auto, (max-width: 1346px) 100vw, 1346px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. Manage Client Access<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After assignment, the client receives the assigned <strong>Agency Pro<\/strong> access and can independently manage their workspace, calendars, meeting types, team members, and schedules.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">4. Unclaim a Workspace<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To release a license, go to <strong>Agency \u2192 Workspace<\/strong>, find the workspace, and click <strong>Unclaim<\/strong>. The license becomes available for reassignment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use the <strong>Overview<\/strong> section to check your Agency plan, active workspaces, and available workspace capacity.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1344\" height=\"455\" src=\"https:\/\/timetics.ai\/docs\/wp-content\/uploads\/2026\/07\/ttai_agency_account_unclaim.png\" alt=\"\" class=\"wp-image-2811\" srcset=\"https:\/\/timetics.ai\/docs\/wp-content\/uploads\/2026\/07\/ttai_agency_account_unclaim.png 1344w, https:\/\/timetics.ai\/docs\/wp-content\/uploads\/2026\/07\/ttai_agency_account_unclaim-300x102.png 300w, https:\/\/timetics.ai\/docs\/wp-content\/uploads\/2026\/07\/ttai_agency_account_unclaim-1024x347.png 1024w, https:\/\/timetics.ai\/docs\/wp-content\/uploads\/2026\/07\/ttai_agency_account_unclaim-768x260.png 768w\" sizes=\"auto, (max-width: 1344px) 100vw, 1344px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Conclusion<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Agency Dashboard<\/strong> provides a simple way to manage multiple client workspaces, assign and release Agency licenses, and monitor workspace capacity from one place. By following this guide, you can efficiently manage your agency clients and their workspaces.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"featured_media":0,"parent":2611,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_is_vendor_doc":"0","footnotes":""},"doc_tag":[],"class_list":["post-2612","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/timetics.ai\/docs\/wp-json\/wp\/v2\/docs\/2612","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/timetics.ai\/docs\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/timetics.ai\/docs\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/timetics.ai\/docs\/wp-json\/wp\/v2\/comments?post=2612"}],"version-history":[{"count":5,"href":"https:\/\/timetics.ai\/docs\/wp-json\/wp\/v2\/docs\/2612\/revisions"}],"predecessor-version":[{"id":2814,"href":"https:\/\/timetics.ai\/docs\/wp-json\/wp\/v2\/docs\/2612\/revisions\/2814"}],"up":[{"embeddable":true,"href":"https:\/\/timetics.ai\/docs\/wp-json\/wp\/v2\/docs\/2611"}],"wp:attachment":[{"href":"https:\/\/timetics.ai\/docs\/wp-json\/wp\/v2\/media?parent=2612"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/timetics.ai\/docs\/wp-json\/wp\/v2\/doc_tag?post=2612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}