Refund Policy

We stand behind the quality of Timetics AI and want you to be confident in your purchase. If something isn’t working for you, we offer a 30-day refund window from the date of your first payment.

Before requesting a refund, please contact our support team at https://timetics.ai/support/. In most cases, we can resolve the issue quickly.

When we grant a refund

  • We’re unable to resolve a technical issue you’ve reported
  • Our support team can’t fix a confirmed bug affecting your account
  • The product stops functioning as described, or a critical feature breaks and we can’t restore it

When we do not issue refunds

  • You changed your mind after purchasing (we offer a free plan and trial access — please evaluate before upgrading)
  • You decided not to use the product
  • The product doesn’t fit your specific workflow or business needs (our live demo and documentation clearly explain features before purchase)
  • You experience conflicts caused by third-party integrations or custom configurations outside our control
  • You’re unable to complete setup due to issues with your own browser, network, or third-party services (Stripe, Google Calendar, Zoom, etc.) that fall outside Timetics AI

Terms & Conditions

  • Approved refunds are processed as quickly as possible. We may first attempt to resolve the issue before issuing a refund.
  • No refunds will be processed after 30 days from the date of purchase.
  • By requesting and receiving a refund, you relinquish access to your paid plan, and your account will revert to the free tier or be deactivated based on the plan purchased.
  • For annual plans, refunds apply only within the 30-day window — partial refunds for unused months after this period are not provided.
  • We reserve the right to reject a refund request if abuse, policy violation, or fraudulent activity is detected.

You can submit a refund request here:

Submit Refund Request