Support Policy

Get Support

Customer support is always available via support tickets. No other support channels including Facebook, Twitter, Contact Number, etc. are not available.

What Kind of Support We Provide

Timetics provides support related to all the products and belongings. You are required to provide the site URL with temporary admin access to find and solve your issues.

  • Guide you for installation
  • Guide you on how to use
  • Known bugs and issues
  • Configuration

How to Get an Update?

We will release updates and may also inform the users through our support channel or official newsletter email after resolving any bug. We do not customize our products or provide support for any third-party modification of our products.