What are Timezone Settings?
Timezone Settings control the regional defaults for your Timetics AI workspace. From Settings → Timezone, you can configure your time format, default currency, workspace timezone, and date format.
These settings determine how dates and times are displayed across the dashboard and which currency is automatically selected when you create new calendars.
Why Do You Need It?
- See the correct local time: Set your workspace timezone so dashboard times match where you work.
- Use familiar time formats: Choose between 12-hour and 24-hour time.
- Avoid date confusion: Select the date format your team normally uses.
- Set the right currency by default: New calendars automatically start with your workspace currency.
- Keep your workspace consistent: Everyone working in the workspace uses the same regional display settings.
Step-by-Step Instructions
Step 1: Open the Timezone Page
Click the gear icon in the left rail, then select Timezone.
You can also go directly to /settings/timezone-language.
Step 2: Choose a Time Format
Select how you want times displayed across the workspace.
| Format | Example |
|---|---|
| 12H | 2:30 PM |
| 24H | 14:30 |
Step 3: Choose a Currency
Open the Currency field and select a currency from the searchable list of currency codes.
The selected currency becomes the default currency for calendars you create from that point onward.
Important: Changing this setting does not update existing calendars and does not convert existing prices into another currency.
Step 4: Choose a Timezone
Use the searchable Timezone picker to select the timezone where you actually work.
Use a named timezone such as Europe/London rather than a fixed UTC offset. Named timezones can handle daylight saving changes automatically.
Step 5: Choose a Date Format
Select how dates should be displayed across your workspace.
| Date Format | Example |
|---|---|
| DD/MM/YYYY | 31/08/2025 |
| MM/DD/YYYY | 08/31/2025 |
| YYYY/MM/DD | 2025/08/31 |
| YYYY-MM-DD HH:MM:SS | 2025-08-31 12:00:00 |
Step 6: Save Your Changes
Click Save changes when you are finished.
Time format, currency, timezone, and date format are saved together in a single request.
Timezone Settings Reference
| Setting | What It Controls |
|---|---|
| Time Format | Whether dashboard times use 12-hour or 24-hour formatting |
| Currency | The default currency assigned to newly created calendars |
| Timezone | The workspace timezone used when displaying times in relevant areas of the dashboard |
| Date Format | How dates are written throughout the dashboard |
Key Functionality
Settings Apply Across the Workspace
Timezone settings belong to the workspace rather than an individual user. Everyone working inside the same workspace sees the same regional formats.
Currency Is a Default for New Calendars
The workspace currency is used as the default when creating new calendars. Changing it does not rewrite calendars that already exist.
Existing calendar currencies can be changed from the calendar’s Pricing tab. Calendars using Consultation Types manage their currency from the Consultation Type tab instead.
Workspace and Availability Timezones Are Separate
The timezone configured here is different from the timezone assigned to an availability schedule.
The availability schedule timezone determines when your available slots actually occur. The workspace timezone controls how times are displayed in relevant parts of the dashboard.
If the two timezones are different, the availability schedule takes priority when calculating booking slots.
Guests See Their Own Timezone
Guests viewing your public booking page see available times in their own timezone. Changing the workspace timezone does not force guests to use your timezone.
Language Is Not Currently Available
The Language selector exists in the product code but is not currently displayed on the page. The Timezone page therefore contains four settings rather than five, and English is currently the available language.
Permissions Control Editing
Without the settings.update permission, all controls on the page are disabled and the Save changes button is hidden.
Prerequisites
- The
settings.readpermission to view Timezone Settings - The
settings.updatepermission to change and save the settings
Important Notes
- Changing workspace currency does not affect existing calendars. Each existing calendar keeps its current currency until you change it manually.
- There is no automatic currency conversion. Prices are not converted when you change a currency.
- Analytics does not convert currencies. If you accept bookings in multiple currencies, analytics totals add the raw values together.
- Workspace timezone and availability timezone are different. If booking slots appear at the wrong hour, check the timezone configured on the availability schedule first.
- Use a named timezone. A timezone such as
Europe/Londonhandles daylight saving changes better than a fixed UTC offset. - The page URL still contains “language”. The route is
/settings/timezone-languagefor historical reasons even though the language control is not currently displayed.